All Systems Operational

Dealerware Mobility Booking Experience ? Operational
90 days ago
100.0 % uptime
Today
Dealerware Web ? Operational
Dealerware Mobile ? Operational
Connected Car Service ? Operational
Dealerware API Operational
90 days ago
99.96 % uptime
Today
Dealerware Insights Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Braintree API ? Operational
Braintree United States Processing ? Operational
Twilio REST API ? Operational
Twilio SMS Operational
Google Apps Maps Operational
AWS cloudfront Operational
AWS dynamodb-us-east-1 Operational
AWS eks-ap-east-1 Operational
AWS lambda-ap-east-1 Operational
AWS rds-ap-east-1 Operational
Cloudflare DNS Root Servers Operational
Tolls Operational
90 days ago
100.0 % uptime
Today
Insurance Verification Operational
90 days ago
100.0 % uptime
Today
XTime Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 1, 2025

No incidents reported today.

May 31, 2025

No incidents reported.

May 30, 2025
Resolved - The issue with the task manager service and mobile contracting has been fully resolved.

Thank you for your patience during this incident.

May 30, 16:39 CDT
Monitoring - The issue with the task manager service, which impacted the vehicle valet enhancement in the contracting experience, has been resolved. The Tasks feature is now fully restored on both web and mobile applications, and impacts to the contracting flow are also resolved.

We will continue to monitor the service closely to ensure ongoing stability. Thank you for your patience while we worked to address this issue.

May 30, 13:08 CDT
Identified - We’ve identified the issue as stemming from our task manager service, which powers the vehicle valet enhancement within the contracting experience. This is currently impacting the Tasks feature, which is unavailable on both web and mobile applications. As a result, users may encounter errors when attempting to access contract details on the mobile application.

In the meantime, you can continue to manage contracts directly from the web application as a workaround. We are actively working on a resolution and will share updates as progress is made. Thank you for your patience and understanding.

May 30, 12:09 CDT
Investigating - We are currently investigating reports of an error message being displayed when attempting to access contract details from the Dealerware mobile application. Our support and engineering teams are actively working to identify the root cause and will provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
May 30, 11:20 CDT
May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.