All Systems Operational
Uptime over the past 90 days. View historical uptime.
Connected Car Service ? Operational
Dealerware API Operational
90 days ago
100.0 % uptime
Today
Dealerware Mobile ? Operational
Dealerware Web ? Operational
Dealerware Insights Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Braintree API ? Operational
Braintree United States Processing ? Operational
Twilio REST API ? Operational
Twilio SMS Operational
Google Apps Maps Operational
AWS cloudfront Operational
AWS dynamodb-us-east-1 Operational
AWS eks-ap-east-1 Operational
AWS lambda-ap-east-1 Operational
AWS rds-ap-east-1 Operational
Cloudflare DNS Root Servers Operational
Tolls Operational
90 days ago
100.0 % uptime
Today
Insurance Verification Operational
90 days ago
100.0 % uptime
Today
XTime Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance Nov 21, 2024 22:00 - Nov 22, 2024 00:00 CST
We will be undergoing scheduled maintenance during this time.
Posted on Nov 18, 2024 - 15:44 CST
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
Outage Impacting Credit Card Processing
Resolved - This incident has been resolved.
Nov 16, 11:11 CST
Update - The issue affecting credit card processing through Braintree has been resolved. All systems are now functioning normally, and transactions should be processing without any interruptions.

We appreciate your patience and understanding during this incident. If you encounter any further issues, please don’t hesitate to contact our support team.

Thank you for your continued trust in Dealerware.
Nov 16, 11:05 CST
Update - We are continuing to monitor for any further issues.
Nov 16, 10:13 CST
Monitoring - We have received confirmation from Braintree that the issue impacting credit card processing has been resolved. Transactions should now be processing as expected in Dealerware.

Our team will continue to monitor the situation closely to ensure full functionality and stability. If you experience any lingering issues, please reach out to our support team for assistance.

Thank you for your patience and understanding during this incident.
Nov 16, 10:13 CST
Identified - We are currently experiencing an issue with our payment processing partner, Braintree, which is affecting the ability to process and transact credit card transactions in Dealerware. We are actively working with Braintree to resolve the issue as quickly as possible. We will provide updates here as we receive them.

Braintree Production Status Page:
https://www.paypal-status.com/incident/production
Nov 16, 09:37 CST
Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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