All Systems Operational

Dealerware Mobility Booking Experience ? Operational
90 days ago
100.0 % uptime
Today
Dealerware Web ? Operational
Dealerware Mobile ? Operational
Connected Car Service ? Operational
Dealerware API Operational
90 days ago
100.0 % uptime
Today
Dealerware Insights Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Braintree API ? Operational
Braintree United States Processing ? Operational
Twilio REST API ? Operational
Twilio SMS Operational
Google Apps Maps Operational
AWS cloudfront Operational
AWS dynamodb-us-east-1 Operational
AWS eks-ap-east-1 Operational
AWS lambda-ap-east-1 Operational
AWS rds-ap-east-1 Operational
Cloudflare DNS Root Servers Operational
Tolls Operational
90 days ago
100.0 % uptime
Today
Insurance Verification Operational
90 days ago
100.0 % uptime
Today
XTime Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 30, 2025

No incidents reported today.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - All services have returned to normal operation as of 5:00 PM CDT 10/20/25, and have remained stable. System performance is fully restored, and data services are operating as expected. We will continue to monitor, but no further impact is anticipated.

Thank you for your patience throughout this incident.

Oct 20, 17:30 CDT
Monitoring - Update: Reporting services are beginning to recover and reports are now accessible, though performance may still be slower than normal. KPI data within the Command Center remains delayed and may not display in some areas due to ongoing impacts to our data processing systems.

Some reporting data may be out of date until data refresh processes are fully caught up. Core operational functionality in Dealerware continues to remain available.

Our teams are actively monitoring progress and will provide additional updates as systems stabilize. We appreciate your patience and will share a final notification once all services are fully restored.

Oct 20, 10:44 CDT
Identified - We are currently experiencing an issue impacting data related services within Dealerware. This is causing delays and interruptions in KPI dashboards and reports across the platform.

Our upstream data processing platform is experiencing an outage, which is affecting our ability to process and surface data in real time. Core operational functionality in Dealerware remains unaffected, and customers may continue using the platform as normal.

Our engineering teams are actively monitoring the issue and working closely with our data infrastructure provider to restore service as quickly as possible. We will continue to provide updates as more information becomes available.

Thank you for your patience and understanding.

Oct 20, 08:45 CDT
Oct 19, 2025
Completed - The scheduled maintenance has been completed.
Oct 19, 23:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 23:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 16, 10:04 CDT
Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.