All Systems Operational

Uptime over the past 90 days. View historical uptime.
Dealerware Mobility Booking Experience ? Operational
90 days ago
100.0 % uptime
Today
Dealerware Web ? Operational
Dealerware Mobile ? Operational
Connected Car Service ? Operational
Dealerware API Operational
90 days ago
99.96 % uptime
Today
Dealerware Insights Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Braintree API ? Operational
Braintree United States Processing ? Operational
Twilio REST API ? Operational
Twilio SMS Operational
Google Apps Maps Operational
AWS cloudfront Operational
AWS dynamodb-us-east-1 Operational
AWS eks-ap-east-1 Operational
AWS lambda-ap-east-1 Operational
AWS rds-ap-east-1 Operational
Cloudflare DNS Root Servers Operational
Tolls Operational
90 days ago
100.0 % uptime
Today
Insurance Verification Operational
90 days ago
100.0 % uptime
Today
XTime Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 21, 2025

No incidents reported today.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 19, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 22:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 16, 12:12 CDT
Jun 18, 2025
Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Inability to Start and Finish Contracts via SMS Contract Link
Resolved - After further monitoring, we are moving this incident to a Resolved status. We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we worked to quickly identify and address the issue.
Jun 13, 10:03 CDT
Monitoring - Update:
A fix has been released to production, and internal testing has confirmed that the issue preventing customers from accessing contracts via the SMS link has been resolved. Customers should now be able to start and finish contracts as expected.

We will continue to monitor the situation to ensure full stability.

Thank you for your patience while we worked to resolve this issue.
Jun 13, 09:19 CDT
Identified - Update:
We have identified the root cause of the issue preventing customers from starting and finishing contracts via the SMS contract link. Our team is actively working on implementing a fix to restore full functionality.

Workaround:
Customers can continue signing contracts through the Dealerware mobile application or via paper contracts as a temporary solution.

We will provide another update once the fix has been deployed.

Thank you for your continued patience.
Jun 13, 09:00 CDT
Investigating - Summary:
We are currently investigating an issue where customers are unable to start or finish contracts via the SMS contract link. When attempting to open the link, an error is received, which prevents signature collection through our digital platform. As a result, dealers cannot collect signatures electronically via SMS at this time.

Workaround:
Customers can still sign their contracts using the Dealerware mobile application or via a paper contract as a temporary alternative.

Next Steps:
Our engineering team is actively working to identify the root cause and restore full functionality. We will provide an update as soon as we have more information.
Jun 13, 08:54 CDT
Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

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