Performance Degradation on Dealerware Web & Mobile

Incident Report for Dealerware

Resolved

This incident has been resolved.

Posted Oct 30, 2026 - 14:40 CDT

Monitoring

Implemented a fix, and we are continuing to monitor the situation

Posted Oct 30, 2026 - 13:03 CDT

Identified

We have identified the issue and are working to resolve the instability.

Posted Oct 30, 2026 - 12:33 CDT

Investigating

We are currently investigating this issue.

Posted Oct 30, 2026 - 12:25 CDT

This incident affected: Third-Party Integrations (Braintree API, Braintree United States Processing, Twilio REST API, Twilio SMS, Google Apps Maps, AWS cloudfront, AWS dynamodb-us-east-1, AWS eks-ap-east-1, AWS lambda-ap-east-1, AWS rds-ap-east-1, Cloudflare DNS Root Servers, Tolls, Insurance Verification, XTime) and Dealerware Mobility Booking Experience, Dealerware Web, Dealerware Mobile, Connected Car Service, Dealerware API, Dealerware Insights.